They can also see the resource utilization within the virtual desktop and see what applications executing in the desktop are taking up resources. From the dashboard, users can see the performance of the network connecting their terminal to the virtual desktop. eG’s End-User Performance Dashboard: Performance Visibility for End UsersĮG Enterprise’s end-user performance dashboard provides end-users with key insights into the performance of their virtual desktops. Long problem diagnosis cycles also result in frustrated users. In such situations, administrators end up spending a lot of time and effort troubleshooting performance issues that are not within their control. Unfortunately, irrespective of whether the slowness is caused by the virtual desktop, the network tier, or within the virtual desktop infrastructure, the user complaint is that “the virtual desktop service is slow”. These web sites can trigger the execution of client-side scripts on the browser, taking up key CPU resources on the desktop.
Another common occurrence is when users access non-corporate web sites from their browser. For instance, one of the applications launched on the desktop could have a memory leak, causing the desktop to become slower and slower over time. Many a times, the user is not even aware of such a situation.
Impact of virtual desktop applications on the user experience: Applications run by the user on a virtual desktop can also cause slowness. In such situations, virtual desktop administrators cannot be held responsible for poor virtual desktop performance Even in flexwork situations, users working from home can be connecting over low bandwidth lines to their virtual desktops. Congested WAN links can result in virtual desktop slowness being perceived by users. In such cases, knowledge workers in countries like India and Philippines connect to virtual desktops over wide area networks. For instance, many companies outsource key business processes offshore. 
Impact of poor network connectivity on virtual desktop performance: Many virtual desktop deployment scenarios involve users being in remote locations than the virtual desktops they access. The below two factors can have a significant impact on user experience and user confidence in the virtual desktop service. Virtual Desktop Performance is Not Always Controlled by the VDI Administrator Virtual desktop administrators have complete control over the connection brokers, virtualization platform, provisioning servers, and storage, but they do not often have visibility into or control over the network connectivity from a user’s terminal to the virtual desktop or the applications running inside the virtual desktop. The performance of virtual desktops depend on many factors – the connection broker that manages user sessions, the virtualization platform on which the desktops are hosted, the storage tier supporting the virtual desktops, the provisioning servers that stream the desktop operating system, the enterprise applications being accessed by users, the virtual desktops themselves and the user’s terminals and their connections to the data center where the virtual desktops are hosted. If users believe that the performance of virtual desktops is slower or less reliable than that of physical desktops, they will want their physical desktops back. Great user experience is a key to the success of any virtual desktop deployment. User Experience a Key for Virtual Desktop Success
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